Terms of sale

Your order is confirmed when you receive our confirmation email. Prices include VAT and are shown in euros.

We ship from Amsterdam within one to two working days. EU shipping is free over €60; below that a flat €6.50 applies.

Unused items can be returned within 30 days for a full refund. Inked pens can be returned if they are flushed and in their original packaging.

If the nib width is wrong for your hand, we will swap it once within 30 days of delivery at no cost, including return shipping within the EU.

Sample vials are hand-filled and cannot be returned once opened. Colours on screen may differ slightly from ink on paper.